Our booking T&C’s
If a delegate is unable to attend, another delegate may attend in their place.
Cancellation charges – Should circumstances mean that a delegate will have to cancel any of our services, the following charges will apply:
More than two calendar weeks prior to the booked date – 10% deposit if charged will be retained
Fourteen to eight calendar days prior to the booked date – 50% of the fee will be retained
Seven calendar days or less prior to booked date – 100% of the fee will be retained
Any notification for cancellations must be made by email to CWTS and the Client must have received a confirmation email from CWTS to confirm that we have received the cancellation notice, or the above charges will apply.
If circumstances mean that services are cancelled by CWTS you will be offered an alternative services date or a full refund will be issued.
